Refundpolicy.

In accordance with clause 4 of Article 26.1 of Russian Federation Law No. 2300-I “On Consumer Rights Protection”, the Buyer may cancel an ordered Service at any time before the Order is fulfilled.

If a Service of improper quality is provided, the Buyer undertakes to contact the Seller as soon as possible.

In accordance with Article 22 of Russian Federation Law No. 2300-I “On Consumer Rights Protection”, the amount paid by the Buyer for a Service of improper quality is refunded to the Buyer within 10 calendar days of the corresponding request. Funds are returned to the Buyer’s electronic account within 5 business days.

There has been no successful launch of the software, which is recorded on the Seller’s server when the menu of the program running in the game is opened.

The Buyer has not refused the Seller’s help when the software cannot be launched on the Buyer’s computer because of third-party software or another problem the Seller can fix.

The Seller’s full business name

The Buyer’s full name

The name of the Service

The date the Service was provided

The amount to be refunded

The signatures of the Seller and the Buyer

A refund is possible if provision of the service has not started.

The Buyer may request a refund of the cost of the Service no later than 7 (seven) days from the date the Order was accepted.

To get a refund to a bank card, the Customer must fill in the “Refund Request” form, which is sent to the Customer’s email on request, and send it to help@expensiveclient.su. The refund is made to the bank account used for payment within 5 business days of receiving the request.

The period for reviewing the request starts when the Company receives it and is counted in business days, excluding holidays and weekends. If the request arrives after 15:00 on a business day or on a holiday or weekend, it is deemed received on the next business day.